Restaurant POS / Cashier Station
The staffed order and payment point in a restaurant ordering system, scoped together with your kiosks, kitchen screens and collection displays.
Restaurant workflow
Kiosk Craft Kitchen Display System
Family reference Ref KC-R02
Scoped per project
No standard hardware photo. The equipment for this part of the system is specified with your project.
Orders placed at a kiosk, a till, a tablet or a table QR code all have to reach the kitchen clearly. A kitchen display shows them on a touchscreen at the pass. We scope the screen, the printer and the software together, because one does not work without the others.
- Touchscreen
Quote-led, not a checkout: we confirm the configuration, price and lead time in your quotation.
Overview
About this range
In the restaurant workflow we illustrate, a customer orders at a kiosk, on a tablet or by scanning a QR code at the table, and the order appears on a touchscreen in the kitchen. The team works from that screen, and the pickup number reaches the collection screen automatically for the customer to see. The kitchen display is the middle of that chain.
A kitchen display is not a screen you can buy on its own and plug in. What appears on it, how orders are grouped, what happens when a dish is marked ready and when a ticket prints are all decided by the ordering software. For that reason we always scope the display hardware and the software together, as part of a restaurant ordering project, and never quote the screen as a stand-alone item.
Two kitchen arrangements are illustrated: a kitchen touchscreen working with a kitchen ticket printer, and a kitchen printer on its own for simpler sites. Where a printer is used, the moment a ticket prints is a setting rather than a fixed rule — for example when the order is placed, or when it is marked ready. We agree that with you in the software scope, because kitchens differ.
No hardware specification or environmental rating is supplied for the kitchen screen, and kitchens are hard on electronics: heat, steam, grease and cleaning chemicals. We therefore confirm the screen size, mounting and suitability for the intended position with your quotation, rather than assuming that a general-purpose display will cope. Hardware, software development and ongoing management are described and quoted separately.
Suitable applications
Where this range fits
Example applications. The software and integrations behind each one are scoped for the project.
Quick-service kitchens
Orders from several kiosks and a till arrive in one queue on a screen at the pass, for example with a ticket printed for the bag when the order is marked ready.
Kitchens with more than one prep station
Sending drinks to one screen and hot food to another is an example of order routing that can be scoped in the software. Each extra screen is part of the same assessment.
Cafés moving on from paper tickets
A single screen can replace a rail of handwritten or printed tickets. You can keep a printer alongside it, for example as a fallback or for a ticket that travels with the order.
Takeaway and collection-led sites
Where most orders are collected, the link between the kitchen screen and the collection screen matters most. For example, marking an order ready in the kitchen can be what tells the customer to come forward.
Key features
What this range offers
Stated features are printed for the range; optional ones are available on request. Neither means every design includes the item.
- Stated
Orders shown on a kitchen touchscreen
In the illustrated workflow, orders appear automatically on a touchscreen in the kitchen. The layout of that screen is designed in the software scope.
- Stated
With or without a kitchen printer
Two arrangements are illustrated: a kitchen touchscreen working with a ticket printer, and a ticket printer on its own. A screen without any printer is assessed on request.
- Optional
Ticket printing set up for your kitchen
When a ticket prints is a software setting agreed in the scope — for example when an order is placed, or when it is marked ready. No fixed sequence is assumed.
- Stated
Linked to the collection screen
In the illustrated workflow, the pickup number appears on the collection screen automatically. Both screens are driven by the same ordering software, which is why they are scoped together.
- Stated
Orders from every route
Kiosk, till, tablet and table QR code ordering all appear in the illustrated workflow. Which routes you use, and how each reaches the kitchen, is set out in the software scope.
- Optional
New-order alerts
An alert when a new order arrives is part of the illustrated workflow and can be included in the software scope, for example as a sound or an on-screen highlight.
- Optional
Hardware chosen for the kitchen position
Screen size, mounting and enclosure are selected for where the screen will sit, and its suitability for heat, steam and grease at that position is confirmed with your quotation.
Configuration options
Configure and add to your enquiry
Choose what you know and leave the rest. Catalogue options are pictured or stated for this range; anything else is recorded as a requirement for us to assess.
How many units this configuration is for (1 to 9,999).
Anything that helps us assess this item, for example where it will go or what it must connect to. Please do not include personal or payment details.
0 of 1,000 characters
Your selections
No options chosen yet. You can add the item as it is and we will cover the details with you.
Quantity: 1 · 5 of 5 option groups left blank - we cover them in your quotation.
Adding an item builds your enquiry list. It is not an order or a checkout. We confirm the configuration, price and lead time in your quotation.
Kitchen Display System
Qty 1 · no options chosen yet
Technical specifications
Specifications
Family-level information from the catalogue. Values that depend on the design or configuration are confirmed with your quotation.
How to read the markers
- Stated
- Printed for this range in the catalogue. Range-level statements do not mean every design includes the item.
- Optional
- Described as an option or a custom build for the range, available on request.
- Confirmed at quotation
- Not fixed for the range. We confirm it for your configuration in your quotation.
- To be confirmed
- The catalogue information is unclear, so we check it before quoting.
Where an attribute is not listed, it is not specified for the range. That never means the feature is absent.
Touch and interaction
- Touch
- Touchscreen kitchen displayStated
Touch technology is confirmed with your quotation
- Software features
- Order display, status changes, routing, print timing and alerts are defined in the software scopeConfirmed at quotation
Hardware and software are scoped together and confirmed with your quotation
Platform and connectivity
- Connectivity
- Network connection to the ordering system — confirmed with your quotationConfirmed at quotation
Peripherals and options
- Peripheral options
- Kitchen ticket printer working alongside the screen, or used on its ownOptional
Configuration-dependent
Other
- Role in the system
- Shows incoming orders to the kitchen team and passes ready orders to the collection screenStated
- System configurations
- Kitchen touchscreen with kitchen printer in one illustrated configuration; kitchen printer on its own in the other twoStated
- Ticket print timing
- Configurable — for example when an order is placed or when it is marked ready. Agreed in the software scopeTo be confirmed
- Display hardware
- Screen size, enclosure and mounting are confirmed with your quotation to suit the kitchen positionConfirmed at quotation
- Kitchen environment
- Suitability for heat, steam and grease at the chosen position is confirmed with your quotationConfirmed at quotation
- Operating platform
- Confirmed with your quotation, to suit the ordering softwareConfirmed at quotation
Stated, optional and confirmed
What is stated, what is optional, and what we confirm
Range-level statements do not mean every design includes every item. Missing information is not specified, never assumed.
Stated for this range
- Orders shown automatically on a kitchen touchscreen in the illustrated workflow
- A kitchen touchscreen with a kitchen printer is one of the three illustrated configurations
- A kitchen printer on its own is used in the other two illustrated configurations
- Pickup numbers pass to the collection screen in the illustrated workflow
- Orders can originate from a kiosk, a till, a tablet or a table QR code in the illustrated workflow
Available as options
- Kitchen ticket printer alongside the screen
- Ticket print timing agreed in the software scope — for example on order, or when marked ready
- New-order alerts, included in the software scope where required
- Routing to more than one prep station, scoped separately
- Integration with your existing POS or ordering software, subject to assessment
Confirmed with your quotation
- Screen size, touch technology and enclosure of the kitchen display
- Suitability for heat, steam, grease and cleaning at the intended position
- Mounting method and position at the pass
- Operating platform and version
- Kitchen printer model and paper width
- Network connection in the kitchen
- Software functions: order layout, status changes, routing, print timing and alerts
- Price, lead time, warranty and support terms — all set out in your quotation
Compatible software and services
Software, solutions and services
Software is scoped and developed per project and quoted separately from the hardware.
Software
- Restaurant orderingSelf-service ordering for restaurants, cafes and takeaways, scoped around your menu and your kitchen: the customer ordering interface, modifiers, kitchen display and printing workflow, order collection screens, payment requirements and multi-location set-up.Read more
- IntegrationsKiosks, displays and sales software are most useful when they share data with the systems you already run. We scope and build integrations with point-of-sale, payment, booking, CRM and stock systems through documented APIs and webhooks, subject to what each supplier allows.Read more
- Bespoke kiosk softwareCustomer-facing touch interfaces designed and built for your business: product browsing, enquiries, ordering, booking, check-in, directories and queues. We scope the software against your rules, your brand and the kiosk hardware it will run on.Read more
- Kiosk managementOnce kiosks and displays are in the field, someone has to know they are working, keep them up to date and control who can change them. We help you define those management requirements and scope a proportionate way to meet them for the size of your estate.Read more
Solutions
- Restaurant workflowJoin the cashier station, ordering kiosk, kitchen and collection screen into one order flow. Start from three illustrative configurations, then agree how orders are routed, printed, paid for and collected in your restaurant.Read more
- Self-service orderingGive customers a second way to order. Self-service ordering joins a countertop, wall-mounted or freestanding kiosk with ordering software scoped around your menu, your modifiers and the way orders reach your kitchen.Read more
Services
- Installation & rolloutMost installation problems are decided before anyone arrives on site. We help you survey each location, plan power, data and fixings, prove the set-up with a pilot and roll out across sites in an orderly way, with who does what agreed in your quotation.Read more
- Support & maintenanceKiosks and displays work in public, all day. A support arrangement sets out what happens when something needs attention: who looks first, what can be diagnosed remotely, how spares and software updates are handled and who changes content. Hours, response and warranty terms are those agreed in your quotation.Read more
Installation considerations
Planning the installation
Choose a position at the pass where the whole team can see the screen and reach it to mark orders, away from direct heat, steam and splashes where possible.
Tell us about the conditions at that position. Suitability of the display for heat, steam and grease is confirmed with your quotation rather than assumed.
Provide power and a network connection at the screen. A wired connection is worth considering in kitchens where wireless coverage is unreliable.
Place the ticket printer where tickets can be torn off without crossing a cooking line, and plan where spare paper rolls are kept.
Agree the screen layout, order statuses and print timing before installation day. They are part of the software scope and are tested with your team.
Plan what the kitchen does if the network or a screen fails, for example a fallback printer. Resilience is scoped with the software.
Related products
Often considered alongside
Digital menu boards
Order Collection & Queue Screens
Collection screens that show customers which orders are being prepared and which are ready, linked to your kiosks, tills and kitchen.
Mounts and peripherals
Ordering Peripherals
Printers, scanners, NFC readers, card-terminal brackets and custom modules for ordering kiosks — compatible options chosen per design, not universal fittings.
Countertop kiosks
Countertop Ordering Kiosks
Compact self-service ordering terminals for counters and reception desks. Nine designs with 15.6, 21.5 and 24 inch screen references.
- 15.6 to 24 inch
- Indoor
- Countertop
- Touchscreen
Freestanding kiosks
Freestanding Ordering Kiosks
Freestanding self-service ordering kiosks in fourteen enclosure styles, from slim pole stands to full-height towers, with 15.6 to 32 inch screen references.
- 15.6 to 32 inch
- Indoor
- Freestanding
- Touchscreen
Digital menu boards
Digital Menu Boards
Single or multi-screen digital menu boards for counters and collection points, built from our display families and paired with content management scoped to you.
Frequently asked questions
Questions about kitchen display system
Can we buy a kitchen screen on its own?
Not usefully. A kitchen display only works as part of an ordering system: the software decides what appears on the screen, how orders are grouped and what happens when one is marked ready. We therefore scope the display hardware and the software together. If you already run ordering or POS software with a kitchen screen module, tell us what it is and we will assess suitable hardware for it.
Do we still need a kitchen printer?
It is your choice. Two arrangements are illustrated: a kitchen touchscreen working with a ticket printer, and a printer on its own for simpler sites. Some kitchens keep a printer beside the screen, for example for a ticket that travels with the order or as a fallback. A screen with no printer at all is assessed on request.
When does the kitchen ticket print?
Whenever suits your kitchen. Print timing is a software setting agreed in the scope — for example when the order is placed, so that preparation can start from the ticket, or when the order is marked ready, so that the ticket goes out with the food. We do not assume a fixed sequence.
Is the screen suitable for a hot, steamy kitchen?
That has to be confirmed for the position you have in mind. No environmental rating is supplied for the kitchen screen as a general item, so we ask about heat, steam, grease and cleaning at the pass, select hardware accordingly, and confirm its suitability with your quotation.
Will it work with our existing POS or ordering software?
It depends on what your software can send to a kitchen screen and how. We assess that first. Where integration is feasible, it is described and quoted separately from the hardware; where it is not, we will say so and set out the alternatives.
How do order numbers get from the kitchen to the collection screen?
Through the ordering software. In the workflow we illustrate, the pickup number reaches the collection screen automatically — for example when the kitchen marks the order as finished. Exactly what triggers it is agreed in the software scope, which is why we plan the two screens together.
Ready to talk about this range?
Add it to your enquiry with the options you know, or ask for advice. We recommend the right configuration and confirm it in a written quotation.