Solutions
Arrivals come in waves. A reception desk that copes for most of the day is stretched when a meeting, a clinic session or a coach party arrives together, and staff spend that time on sign-in rather than on the people who need help.
A check-in kiosk handles the routine arrival so that staff can deal with the exceptions.
Visitors register, the host can be notified and a badge can be issued. Scoped around your visitor system or, for a simple site, a stand-alone visitor log.
People confirm that they have arrived for a booked appointment and are told where to wait. Scoped as an integration with your booking system.
Hotel check-in is scoped integration work with your property management system, not an off-the-shelf product. Payment, identity checks and room keys each involve other parties.
Delegates find their booking by name or QR code and collect a badge. A portable battery touchscreen suits temporary desks.
The visitor types a name, enters a reference or scans the QR code from a confirmation message.
The screen shows only what is needed to confirm the right booking.
Through the agreed integration, the software marks the arrival in your booking or visitor system and, where scoped, notifies the host.
What can be printed depends on the peripherals chosen. Otherwise the screen tells the visitor where to go next.
Personal details are cleared from the display before the next person steps up.
Kiosk or display application
The software your customers and staff use.
APIs and webhooks
POS system
Orders, products and prices.
Payment provider
Card payments through your provider.
Booking system
Appointments, tables and check-in records.
CRM
Customers, enquiries and follow-up.
Stock and product data
Availability, prices and specifications.
Other systems
Anything with a suitable interface.
Each integration depends on the third party's interfaces and approval process.
Freestanding or wall-mounted touchscreens for reception areas and lobbies.
A compact touchscreen on the desk, or on the wall where floor space is tight. The ordering kiosk range lists a receipt printer and QR scanner as options, useful for tickets and confirmation codes.
For events and temporary desks. Battery runtime is a catalogue-stated estimate that depends on configuration and usage.
An optional, separate entrance terminal for sites whose own entry policy calls for one. We make no medical, diagnostic or identification claims for it, and check-in does not depend on it.
Printing depends on the peripherals you choose. A thermal receipt printer can produce a paper ticket or queue slip. Adhesive visitor badges need a label printer, and key cards need a dispenser and an encoder that works with your lock supplier. A card dispenser is listed as a custom build option for the ordering kiosk range, and each of these is assessed for the kiosk design you choose.
What this includes — and what it does not
Kiosk Craft supplies and configures the kiosk hardware, and designs and builds check-in software around your process. Hardware, software development and ongoing management are quoted separately.
No finished check-in platform is implied, and we do not promise compatibility with any named booking, visitor or property management system. Each integration depends on the agreed scope and on what the third party makes available. We do not offer identity verification.
Information and wayfinding kiosks
All-in-one touchscreen kiosks from 21.5 to 98 inch in lectern, totem and wall-mounted forms, for wayfinding, directories, check-in and information points.
Countertop kiosks
Compact self-service ordering terminals for counters and reception desks. Nine designs with 15.6, 21.5 and 24 inch screen references.
Wall-mounted kiosks
Wall-mounted self-service ordering kiosks that keep the floor clear. Four enclosure designs with 15.6, 21.5, 24 and 32 inch screen references.
Portable battery displays
Battery-powered 21.5 to 32 inch touchscreens on a wheeled stand. Rotate, tilt and raise the screen, then move it to wherever your customers are.
Temperature-screening terminals
An 8-inch specialist terminal with a camera, non-contact temperature sensor and card reader, for wall, desktop or floor-stand use. Not a medical device.
That depends on whether your system's supplier offers a supported way for other software to read and update bookings. We assess this during scoping and tell you plainly what is possible. We do not promise compatibility with any named system.
No. Hotel check-in is scoped integration work with your property management system. Payment, identity checks and room keys each involve other parties, such as your payment provider and lock supplier, so each is agreed separately.
It depends on the peripherals. A thermal receipt printer can produce a paper ticket, while adhesive badges need a label printer that has to be assessed for the chosen kiosk design. Tell us what the badge must show and we will advise.
Tell us who arrives, which booking or visitor system you use and what should happen at the desk. We will recommend hardware and scope the integration separately.
