Self-service kiosks and interactive terminals

Start with the space and the queue. If customers already come to a counter and there is room on it, a countertop kiosk is the simplest to place. If floor space is tight but there is a sound wall nearby with a route for power and data, a wall-mounted kiosk keeps walkways clear. If you want ordering points away from the counter, near the entrance for example, a freestanding kiosk can stand where the queue forms. Our guide Countertop, wall-mounted or freestanding kiosks works through the decision, and you can request advice if you would like us to look at your layout.

No. Card terminals are supplied by your payment provider unless we agree otherwise. The ordering and payment range offers payment-terminal brackets, on the side or the front depending on the design, so that your terminal can be fitted to the kiosk. A bracket does not by itself prove that a particular terminal will fit, or that your provider supports it for self-service use, so tell us the provider and the terminal model and we will check before you order. An NFC reader, where fitted, is for reading NFC cards and tags, for example a loyalty card, subject to the software. It is not the same as accepting bank-card payments. Taking payment within the kiosk application also depends on a software integration agreed with your provider, which is scoped separately.

Hardware and software are described and quoted separately. We supply and configure the kiosk, and the application that runs on it is scoped around what you need: for example a restaurant ordering flow, a check-in journey, a product finder or a wayfinding directory. If you already have kiosk software, tell us which platform it needs and we will confirm a matching configuration with your quotation. If you need something new, we design and build it with you, including any agreed integration with your till, booking or sales systems. See bespoke kiosk software and our guide to the questions to ask before commissioning bespoke kiosk software.

Only the outdoor ranges. Outdoor freestanding payment kiosks are stated as IP65, and that rating is confirmed for the selected model with your quotation. Outdoor wall-mounted payment kiosks use closed outdoor enclosures, but no rating is published for that range, so we confirm the protection level for the chosen model before you commit to a position. Indoor ordering kiosks, information kiosks, AI interaction kiosks and portable battery displays are not specified for outdoor use, even under a canopy. See outdoor kiosks for what to check about the site.

It depends on the family and the design. The ordering and payment range is stated from 15.6 to 43 inch overall, and the designs pictured run from 15.6 to 32 inch; not every design is offered in every size. All-in-one information kiosks list 21.5, 32, 42, 49, 55, 65, 75, 85 and 98 inch options. AI interaction kiosks are recommended at 43, 49 and 55 inch. Portable battery touchscreen displays are listed at 21.5, 23.8, 27 and 32 inch. Your quotation confirms the sizes available for the design you choose.

The quotation sets out the exact configuration: the design and screen size, the platform and its supported version, the peripherals fitted, the finish and any branding. It also sets out the agreed commercial terms, including price, lead time, warranty and support. Software development and ongoing management are listed as separate items, so you can see what is hardware, what is a one-off build and what is a recurring service. Start with Request a quote, or add products to your enquiry as you browse.