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Installation and rollout planning

Most installation problems are decided before anyone arrives on site. We help you survey each location, plan power, data and fixings, prove the set-up with a pilot and roll out across sites in an orderly way, with who does what agreed in your quotation.

Plan the site before the hardware arrives

A kiosk or display needs somewhere suitable to stand or hang, power, usually a network connection and enough space for people to use it comfortably. None of that is complicated, but all of it must be settled before installation day. The usual causes of delay are a missing socket, a wall that will not take the load, a data point on the wrong side of the room and a delivery that will not fit through the door.

Installation planning means asking those questions early, for every site, and writing the answers down. Who then carries out each task — Kiosk Craft, a specialist installer or your own contractors working to our guidance — is agreed in the quotation.

Site survey questions

Answer these for each location. Photos and a simple sketch with measurements help a great deal.
  • Where exactly will the unit go, and what is the floor or wall made of?
  • Is the position indoor, window-facing or outdoor, and how much direct sunlight reaches it?
  • How will people approach and queue, and is there clear space for wheelchair users and pushchairs?
  • Where is the nearest power supply, and can a socket or fused spur be provided at the unit?
  • Is there a wired data point, reliable Wi-Fi or a need for mobile data at that position?
  • What are the delivery constraints: door widths, steps, lifts, loading bays, restricted hours?
  • Who owns the building, and is landlord, centre-management or planning consent needed?
  • When can work take place without disrupting trading?
  • Who will be the on-site contact on the day, and who signs the installation off?
  • What is happening to any existing equipment that is being replaced?

What the plan covers

  • Power and data

    Supply position, cable routes and containment, the network connection and any firewall rules the software needs. Electrical work is carried out by a qualified electrician, usually yours, before installation day.

  • Fixings and loading

    Wall-mounted and floor-fixed units need fixings suited to the structure. Whether a wall or floor can carry the load, and which fixings to use, is the installer's assessment for each site. It is not something a product page can answer.

  • Outdoor groundwork

    Outdoor freestanding units typically need a prepared base, ducting for power and data, drainage and some thought about vehicle impact. Groundwork is specified for the site and is usually carried out by a groundwork contractor.

  • Pilot, then rollout

    One unit or one site first. The pilot proves the fixings, connectivity, software, staff routines and customer reaction, and its lessons are written into the rollout plan.

  • Multi-site logistics

    Delivery sequencing, pre-configuration and labelling by site, storage, access arrangements, removal of packaging and one sign-off checklist, so that every site is finished to the same standard.

  • Handover

    Staff are shown daily routines such as paper changes, cleaning and restarts. You receive a record of what was installed where, with the configuration details that support will need.

A typical rollout sequence

  1. Survey

    Site questions answered, photos and measurements collected, constraints identified.

  2. Prepare

    Power, data, groundwork and any consents arranged by the responsible party. Hardware configured, software loaded and tested.

  3. Pilot

    The first unit or site is installed, used in real trading conditions and reviewed.

  4. Adjust

    Changes from the pilot are made to the hardware configuration, software, fixing method or staff routine.

  5. Roll out

    Remaining sites are scheduled in batches, with each site's prerequisites checked before its installation date.

  6. Sign off and hand over

    Each installation is checked against the same list, signed off by your site contact and documented.

Who does what

Who does what. Typical allocation only. Responsibilities for your project are agreed in the quotation.
TaskCommonly the responsibility of
Site survey informationYou, using our question list. A survey visit can be quoted where needed.
Electrical supply and data cablingYour electrician or your landlord's contractor.
Structural assessment and choice of fixingsThe installer carrying out the work.
Outdoor bases and ductingA groundwork contractor.
Hardware configuration and software loadingKiosk Craft, where in scope.
Delivery, positioning and fixingAs agreed: Kiosk Craft, a specialist installer or your contractor.
Card terminal supply and set-upYour payment provider.
Landlord, centre-management or planning consentsYou.

Scroll sideways to see the whole table.

Typical allocation only. Responsibilities for your project are agreed in the quotation.

Outdoor and window-facing positions

Outdoor installations need more planning than indoor ones. Beyond the base and cabling, consider sun direction and glare, shelter for users, drainage, lighting at night and exposure to vehicles. Environmental ratings and brightness figures belong to specific outdoor models and are confirmed for the selected model with your quotation. They must never be assumed for indoor equipment placed outside or in an unheated space.

Window-facing displays sit indoors but compete with daylight. Tell us which direction the window faces and how much direct sun it gets, so that a suitably bright display and mounting method can be recommended. See shop window displays, outdoor kiosks and outdoor advertising displays.

What this includes — and what it does not

What is and is not included

Installation is quoted separately from hardware and software, and only the tasks listed in your quotation are included. Electrical work, data cabling, structural assessment, groundwork, consents and making good are not included unless the quotation says so.

We do not publish standard lead times or installation dates. Wall and floor loading is always the installer's assessment for the specific site.

Hardware that fits

Product families that suit the applications on this page. Options are confirmed with your quotation.
  • Wall-mounted kiosks

    Wall-Mounted Ordering Kiosks

    Wall-mounted self-service ordering kiosks that keep the floor clear. Four enclosure designs with 15.6, 21.5, 24 and 32 inch screen references.

    • 15.6 to 32 inch
    • Indoor
    • Wall-mounted
    • Touchscreen
    View Options : Wall-Mounted Ordering Kiosks
  • Freestanding kiosks

    Freestanding Ordering Kiosks

    Freestanding self-service ordering kiosks in fourteen enclosure styles, from slim pole stands to full-height towers, with 15.6 to 32 inch screen references.

    • 15.6 to 32 inch
    • Indoor
    • Freestanding
    • Touchscreen
    View Options : Freestanding Ordering Kiosks
  • Outdoor advertising displays

    Outdoor Advertising Displays

    Outdoor advertising screens from 21.5 to 98 inch in totem, wall and portable forms, with high-brightness panels and cooling options set for each model.

    • 21.5 to 98 inch
    • Outdoor
    • Wall-mounted / Freestanding / Ceiling-hung
    • Touch optional
    View Options : Outdoor Advertising Displays
  • Video walls

    LCD Video Walls

    Narrow-bezel LCD panels from 46 to 75 inch, tiled into video walls with wall, cabinet, floor-stand or pop-out mounting and a processor matched to your sources.

    • 46 to 75 inch
    • Indoor
    • Wall-mounted / Freestanding
    • Touch optional
    View Options : LCD Video Walls

Guides to read next

Frequently asked questions

Do you need to visit our site before quoting?

Not always. For many indoor installations, good photos, measurements and answers to the survey questions are enough to specify hardware and plan the work. For outdoor units, large video walls or unusual structures, a survey visit may be advisable and can be quoted.

Can a kiosk or display be fixed to any wall?

No. It depends on the wall's construction, the weight of the unit and the fixings used. That judgement belongs to the installer assessing the actual wall. Tell us what the wall is made of, and we will confirm the weight and mounting details for the selected model with your quotation.

What power supply does a kiosk or display need?

Power requirements depend on the model and its peripherals and are confirmed for your configuration with the quotation. Outdoor units with heating or cooling, and displays fitted in vehicles, need particular attention. Your electrician should provide the supply to the agreed position before installation day.

Why run a pilot if we already know what we want?

Because real sites hold surprises. A pilot shows how customers approach the unit, whether the network holds up, how staff cope with paper changes and resets, and whether the software handles your busiest hour. Fixing these once is far cheaper than fixing them at every site.

Can you roll out to many sites at once?

A multi-site rollout can be planned and quoted. We recommend batches rather than a single date, with each site's power, data and access confirmed before its slot. The plan, the pace and who attends each site are agreed in the quotation.

Plan your installation

Tell us where the equipment is going, how many sites are involved and who you already have for electrical and fixing work. We will reply by email with the questions to settle first.